NB Distillery vs Isle of Raasay Distillery: most-reported complaints compared
Most-reported issues at NB Distillery and Isle of Raasay Distillery, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
NB Distillery
TrustScore 4.9 · 344 reviews on Trustpilot.
160 reviews analysed, 2023-07-12 to 2026-08-11.
Complaint rate (recent window): 2%
0% of negative reviews get a company reply.
“suspect they were 2nd hand as they were both ripped and stunk of 💩it was disgusting.”
Isle of Raasay Distillery
TrustScore 4.9 · 1,872 reviews on Trustpilot.
274 reviews analysed, 2022-03-08 to 2026-09-01.
Complaint rate (recent window): 4%
50% of negative reviews get a company reply.
“only half sent I waited for the second half - it didn’t come”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | NB Distillery | Isle of Raasay Distillery |
|---|---|---|
| Not as described | 67% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, NB Distillery or Isle of Raasay Distillery.