ComplaintCensus

Natural Habitat Adventures vs The Wildland Trekking Company: most-reported complaints compared

Most-reported issues at Natural Habitat Adventures and The Wildland Trekking Company, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Natural Habitat Adventures

TrustScore 4.9 · 2,932 reviews on Trustpilot.

353 reviews analysed, 2022-08-22 to 2026-09-17.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Not as described59%
Other14%
Faulty product9%
Overcharging9%
Support unhelpful9%
“My trip was listed as a seven day adventure , but it was really only a five day excursion”
3★ Trustpilot review, 2022-11-21

The Wildland Trekking Company

TrustScore 4.9 · 1,004 reviews on Trustpilot.

204 reviews analysed, 2019-02-20 to 2026-02-26.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Not as described60%
“This trip was quite different from, and far worse than, what Wildland promises.”
2★ Trustpilot review, 2022-04-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueNatural Habitat AdventuresThe Wildland Trekking Company
Not as described59%60%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Natural Habitat Adventures or The Wildland Trekking Company.