Mysweetdesign vs The Free Website Guys: most-reported complaints compared
Most-reported issues at Mysweetdesign and The Free Website Guys, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Mysweetdesign
TrustScore 4.7 · 53 reviews on Trustpilot.
46 reviews analysed, 2025-10-27 to 2026-08-14.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“she have yet refunded my second order”
The Free Website Guys
TrustScore 4.7 · 4,215 reviews on Trustpilot.
312 reviews analysed, 2026-02-18 to 2026-09-17.
Complaint rate (recent window): 11%
64% of negative reviews get a company reply.
“NO REULTS AT ALL, as of today, 3/5/26”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Mysweetdesign | The Free Website Guys |
|---|---|---|
| Refund refused | 100% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Mysweetdesign or The Free Website Guys.