My Choice Software vs SquadLocker: most-reported complaints compared
Most-reported issues at My Choice Software and SquadLocker, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
My Choice Software
TrustScore 4.8 · 5,610 reviews on Trustpilot.
260 reviews analysed, 2023-08-19 to 2026-09-04.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“advised by a very adversarial representative that they would not give me a refund”
SquadLocker
TrustScore 4.9 · 8,762 reviews on Trustpilot.
551 reviews analysed, 2017-07-08 to 2026-09-23.
Complaint rate (recent window): 2%
93% of negative reviews get a company reply.
“none of my messages have gotten a response.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | My Choice Software | SquadLocker |
|---|---|---|
| Support unhelpful | 45% | 14% |
| Faulty product | 25% | 24% |
| Delivery failed | 12% | 9% |
| Support unreachable | 12% | 16% |
| Not as described | 12% | 17% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, My Choice Software or SquadLocker.