ComplaintCensus

Merrick Bank vs LendingTree: most-reported complaints compared

Most-reported issues at Merrick Bank and LendingTree, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Merrick Bank

TrustScore 4.5 · 19,797 reviews on Trustpilot.

368 reviews analysed, 2026-05-11 to 2026-09-23.

Complaint rate (recent window): 8%

99% of negative reviews get a company reply.

Support unhelpful29%
Billing errors28%
Account/app problems14%
Overcharging12%
Support unreachable9%
“I did not receive the card in the timeframe that was promised, so I called to check the status.”
1★ Trustpilot review, 2026-07-20

LendingTree

TrustScore 4.5 · 17,331 reviews on Trustpilot.

425 reviews analysed, 2026-05-05 to 2026-09-23.

Complaint rate (recent window): 11%

69% of negative reviews get a company reply.

Other43%
Support unhelpful17%
Support unreachable12%
Misleading pricing10%
Billing errors9%
“they sold my information and i get texts everyday, phone calls a few times a week and emails… all unsolicited and very annoying.”
1★ Trustpilot review, 2026-08-24

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMerrick BankLendingTree
Support unhelpful29%17%
Billing errors28%9%
Overcharging12%5%
Support unreachable9%12%
Other6%43%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Merrick Bank or LendingTree.