ComplaintCensus

MedicareAdvantage.com vs Your Way Insurance: most-reported complaints compared

Most-reported issues at MedicareAdvantage.com and Your Way Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

MedicareAdvantage.com

TrustScore 4.7 · 3,008 reviews on Trustpilot.

260 reviews analysed, 2023-08-01 to 2026-09-17.

Complaint rate (recent window): 6%

91% of negative reviews get a company reply.

Support unhelpful33%
Other31%
Support unreachable16%
Misleading pricing12%
Account/app problems6%
“After giving all my info to the first person (hour long call) she then asked me to give it again.. Why?”
2★ Trustpilot review, 2025-11-05

Your Way Insurance

TrustScore 4.8 · 3,226 reviews on Trustpilot.

505 reviews analysed, 2024-05-15 to 2026-09-20.

Complaint rate (recent window): 3%

76% of negative reviews get a company reply.

Support unhelpful22%
Misleading pricing19%
Other16%
Support unreachable14%
Hard to cancel8%
“Found out they are not Healthcare insurance, but is a broker..Taking advantage of my disability”
1★ Trustpilot review, 2026-09-16

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMedicareAdvantage.comYour Way Insurance
Support unhelpful33%22%
Other31%16%
Support unreachable16%14%
Misleading pricing12%19%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, MedicareAdvantage.com or Your Way Insurance.