MailerLite vs Sellvia: most-reported complaints compared
Most-reported issues at MailerLite and Sellvia, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
MailerLite
TrustScore 4.1 · 3,315 reviews on Trustpilot.
297 reviews analysed, 2026-04-20 to 2026-09-24.
Complaint rate (recent window): 30%
47% of negative reviews get a company reply.
“Without any warning, MailerLite terminated my account citing anti-spam violations.”
Sellvia
TrustScore 3.6 · 1,561 reviews on Trustpilot.
334 reviews analysed, 2026-07-17 to 2026-09-24.
Complaint rate (recent window): 25%
98% of negative reviews get a company reply.
“They say it’s accessible through reports but it’s not and there are no reports.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | MailerLite | Sellvia |
|---|---|---|
| Support unhelpful | 28% | 14% |
| Overcharging | 9% | 52% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, MailerLite or Sellvia.