ComplaintCensus

Love Follow Conquer vs Percival: most-reported complaints compared

Most-reported issues at Love Follow Conquer and Percival, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Love Follow Conquer

TrustScore 5 · 3,028 reviews on Trustpilot.

248 reviews analysed, 2019-12-27 to 2026-09-02.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Not as described29%
Faulty product24%
Delivery late14%
Delivery failed12%
Overcharging10%
“Items are well made, but sizes are not consistent across different items.”
2★ Trustpilot review, 2023-09-21

Percival

TrustScore 2.6 · 2,796 reviews on Trustpilot.

412 reviews analysed, 2020-02-11 to 2026-09-25.

Complaint rate (recent window): 82%

97% of negative reviews get a company reply.

Refunds delayed66%
Support unreachable66%
Faulty product9%
Support unhelpful7%
Delivery late6%
“they have not responded to any emails asking where the refund is at any point.”
1★ Trustpilot review, 2026-06-19

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueLove Follow ConquerPercival
Faulty product24%9%
Delivery late14%6%
Delivery failed12%6%
Support unhelpful10%7%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Love Follow Conquer or Percival.