ComplaintCensus

LetsGoCover vs Sharrocks: most-reported complaints compared

Most-reported issues at LetsGoCover and Sharrocks, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

LetsGoCover

TrustScore 4.9 · 3,629 reviews on Trustpilot.

272 reviews analysed, 2020-10-05 to 2026-09-01.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Support unhelpful32%
Other32%
Support unreachable20%
Hard to cancel7%
Overcharging4%
“Badgered for a while then finally took the cover and it's been a nitemare since.”
2★ Trustpilot review, 2024-04-27

Sharrocks

TrustScore 4.9 · 3,764 reviews on Trustpilot.

263 reviews analysed, 2018-04-03 to 2026-09-22.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful29%
Support unreachable19%
Other17%
Overcharging17%
Warranty disputes12%
“sold a policy that required advanced security systems we were never told about”
1★ Trustpilot review, 2025-12-16

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueLetsGoCoverSharrocks
Support unhelpful32%29%
Other32%17%
Support unreachable20%19%
Overcharging4%17%
Warranty disputes4%12%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, LetsGoCover or Sharrocks.