Kensington vs Quiet PC.com: most-reported complaints compared
Most-reported issues at Kensington and Quiet PC.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Kensington
TrustScore 3.5 · 62 reviews on Trustpilot.
54 reviews analysed, 2023-02-12 to 2026-09-24.
Complaint rate (recent window): 39%
8% of negative reviews get a company reply.
“Instead of replacing for an equal or superior product, they tried to offer me a lesser product replacement.”
Quiet PC.com
TrustScore 5 · 4,341 reviews on Trustpilot.
254 reviews analysed, 2011-07-29 to 2026-08-31.
Complaint rate (recent window): 0%
0% of negative reviews get a company reply.
“builders had left the plastic protective film on the cooler clearly marked “Please remove before installation””
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Kensington | Quiet PC.com |
|---|---|---|
| Faulty product | 48% | 34% |
| Support unhelpful | 43% | 15% |
| Support unreachable | 24% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Kensington or Quiet PC.com.