Jiffy vs Minted New York: most-reported complaints compared
Most-reported issues at Jiffy and Minted New York, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Jiffy
TrustScore 4.2 · 11,500 reviews on Trustpilot.
2,921 reviews analysed, 2026-07-03 to 2026-09-23.
Complaint rate (recent window): 24%
40% of negative reviews get a company reply.
“transfers are thinner and Crack after 1 wash.”
Minted New York
TrustScore 4.9 · 3,338 reviews on Trustpilot.
246 reviews analysed, 2022-09-08 to 2026-09-04.
Complaint rate (recent window): 3%
0% of negative reviews get a company reply.
“The main issue I have is with the packaging. First, its really hard to open them, especially when running and during a race.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Jiffy | Minted New York |
|---|---|---|
| Faulty product | 41% | 37% |
| Delivery late | 24% | 26% |
| Support unreachable | 20% | 6% |
| Delivery failed | 17% | 20% |
| Not as described | 13% | 15% |
| Support unhelpful | 6% | 4% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Jiffy or Minted New York.