ComplaintCensus

Irish Tourism vs US Ghost Adventures: most-reported complaints compared

Most-reported issues at Irish Tourism and US Ghost Adventures, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Irish Tourism

TrustScore 5 · 1,042 reviews on Trustpilot.

209 reviews analysed, 2015-08-12 to 2026-08-28.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Support unhelpful50%
Not as described38%
Billing errors25%
Misleading pricing25%
“find double the agreed amount Euro 1,600 had been deduct from our bank account”
1★ Trustpilot review, 2024-05-02

US Ghost Adventures

TrustScore 4.8 · 4,782 reviews on Trustpilot.

526 reviews analysed, 2025-10-02 to 2026-09-23.

Complaint rate (recent window): 4%

82% of negative reviews get a company reply.

Other33%
Not as described32%
Refund refused14%
Support unhelpful9%
Poor core service7%
“the guide showed up at three minutes before. Then we waited another 15 minutes”
3★ Trustpilot review, 2026-08-26

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueIrish Tourism US Ghost Adventures
Support unhelpful50%9%
Not as described38%32%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Irish Tourism or US Ghost Adventures.