ComplaintCensus

Irish Tourism vs SA Expeditions: most-reported complaints compared

Most-reported issues at Irish Tourism and SA Expeditions, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Irish Tourism

TrustScore 5 · 1,042 reviews on Trustpilot.

209 reviews analysed, 2015-08-12 to 2026-08-28.

Complaint rate (recent window): 0%

0% of negative reviews get a company reply.

Support unhelpful50%
Not as described38%
Billing errors25%
Misleading pricing25%
“find double the agreed amount Euro 1,600 had been deduct from our bank account”
1★ Trustpilot review, 2024-05-02

SA Expeditions

TrustScore 4.9 · 1,289 reviews on Trustpilot.

216 reviews analysed, 2016-05-06 to 2026-08-27.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Support unhelpful33%
Refund refused22%
Not as described22%
“our entire budget being blown apart with no good explanations as to why and no attempts to cut costs despite our repeated requests to do so”
1★ Trustpilot review, 2023-12-29

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueIrish Tourism SA Expeditions
Support unhelpful50%33%
Not as described38%22%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Irish Tourism or SA Expeditions.