ComplaintCensus

Integrity Energy vs Uswich: most-reported complaints compared

Most-reported issues at Integrity Energy and Uswich, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Integrity Energy

TrustScore 4.5 · 416 reviews on Trustpilot.

160 reviews analysed, 2023-04-04 to 2026-02-20.

Complaint rate (recent window): 14%

0% of negative reviews get a company reply.

Other32%
Misleading pricing18%
Support unhelpful18%
Contract term changes14%
Support unreachable14%
“They refuse to put us on their DNC list.”
1★ Trustpilot review, 2024-07-01

Uswich

TrustScore 4.7 · 70 reviews on Trustpilot.

70 reviews analysed, 2016-02-17 to 2025-12-04.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Misleading pricing75%
“tariff was then almost doubled within a few months by the new supplier”
1★ Trustpilot review, 2021-05-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueIntegrity EnergyUswich
Misleading pricing18%75%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Integrity Energy or Uswich.