ComplaintCensus

InsuranceHub Leavitt Agency vs The Zebra: most-reported complaints compared

Most-reported issues at InsuranceHub Leavitt Agency and The Zebra, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

InsuranceHub Leavitt Agency

TrustScore 4.9 · 4,030 reviews on Trustpilot.

263 reviews analysed, 2017-04-29 to 2026-09-01.

Complaint rate (recent window): 1%

50% of negative reviews get a company reply.

Support unreachable47%
Support unhelpful35%
Billing errors18%
Overcharging15%
Other12%
“he is yet to return my calls”
1★ Trustpilot review, 2020-10-13

The Zebra

TrustScore 4.7 · 5,049 reviews on Trustpilot.

497 reviews analysed, 2026-06-19 to 2026-09-24.

Complaint rate (recent window): 6%

94% of negative reviews get a company reply.

Misleading pricing24%
Support unhelpful22%
Overcharging18%
Other16%
Support unreachable12%
“When creating the policy I was told by the Zebra Agent that it was set to Auto Payments.”
1★ Trustpilot review, 2026-08-05

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueInsuranceHub Leavitt AgencyThe Zebra
Support unreachable47%12%
Support unhelpful35%22%
Overcharging15%18%
Other12%16%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, InsuranceHub Leavitt Agency or The Zebra.