iHealthBrokers vs Medicare Solutions: most-reported complaints compared
Most-reported issues at iHealthBrokers and Medicare Solutions, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
iHealthBrokers
TrustScore 4.9 · 642 reviews on Trustpilot.
160 reviews analysed, 2023-12-16 to 2026-08-13.
Complaint rate (recent window): 2%
0% of negative reviews get a company reply.
“3 months and no communication until dr appt told me you don't have any insurance.”
Medicare Solutions
TrustScore 4.8 · 9,477 reviews on Trustpilot.
346 reviews analysed, 2023-04-23 to 2026-08-30.
Complaint rate (recent window): 5%
6% of negative reviews get a company reply.
“Dates were not consistent when using the forward-slash ( / ) and when using the horizontal bar ( - ).”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | iHealthBrokers | Medicare Solutions |
|---|---|---|
| Support unreachable | 67% | 24% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, iHealthBrokers or Medicare Solutions.