ComplaintCensus

IGS Energy vs Uswich: most-reported complaints compared

Most-reported issues at IGS Energy and Uswich, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

IGS Energy

TrustScore 4.4 · 29,353 reviews on Trustpilot.

472 reviews analysed, 2026-06-11 to 2026-09-20.

Complaint rate (recent window): 12%

100% of negative reviews get a company reply.

Misleading pricing36%
Other24%
Contract term changes11%
Overcharging8%
Billing errors8%
“The rate jumped to 11 cents or something ridiculous.”
1★ Trustpilot review, 2026-08-13

Uswich

TrustScore 4.7 · 70 reviews on Trustpilot.

70 reviews analysed, 2016-02-17 to 2025-12-04.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Misleading pricing75%
“tariff was then almost doubled within a few months by the new supplier”
1★ Trustpilot review, 2021-05-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueIGS EnergyUswich
Misleading pricing36%75%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, IGS Energy or Uswich.