Howden Life & Health vs Pol-Plan Ubezpieczenia: most-reported complaints compared
Most-reported issues at Howden Life & Health and Pol-Plan Ubezpieczenia, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Howden Life & Health
TrustScore 4.9 · 12,049 reviews on Trustpilot.
609 reviews analysed, 2025-04-29 to 2026-09-23.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Do not trust this company they are mis selling income protection policy’s and advise to answer questions incorrectly”
Pol-Plan Ubezpieczenia
TrustScore 4.9 · 5,587 reviews on Trustpilot.
256 reviews analysed, 2022-03-28 to 2026-09-02.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“They only give you " cover " so your car is insured. When it comes to use it, they will scam you”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Howden Life & Health | Pol-Plan Ubezpieczenia |
|---|---|---|
| Other | 30% | 26% |
| Support unhelpful | 30% | 24% |
| Support unreachable | 23% | 6% |
| Misleading pricing | 10% | 9% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Howden Life & Health or Pol-Plan Ubezpieczenia.