ComplaintCensus

Howden Life & Health vs Mobilers: most-reported complaints compared

Most-reported issues at Howden Life & Health and Mobilers, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Howden Life & Health

TrustScore 4.9 · 12,049 reviews on Trustpilot.

609 reviews analysed, 2025-04-29 to 2026-09-23.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Other30%
Support unhelpful30%
Support unreachable23%
Misleading pricing10%
Not as described8%
“Do not trust this company they are mis selling income protection policy’s and advise to answer questions incorrectly”
1★ Trustpilot review, 2026-03-25

Mobilers

TrustScore 4.9 · 1,289 reviews on Trustpilot.

221 reviews analysed, 2017-07-11 to 2026-09-02.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful38%
Support unreachable31%
Other15%
Overcharging15%
“To get a quote they put a mark on your credit file.”
1★ Trustpilot review, 2017-07-11

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHowden Life & HealthMobilers
Other30%15%
Support unhelpful30%38%
Support unreachable23%31%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Howden Life & Health or Mobilers.