The Solutions Group vs EVENT HELPER: most-reported complaints compared
Most-reported issues at The Solutions Group and EVENT HELPER, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
The Solutions Group
TrustScore 4.9 · 748 reviews on Trustpilot.
178 reviews analysed, 2016-02-09 to 2026-08-29.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“Inadequate information regarding premium payment options. All options for premium payment should already been on the company's website”
EVENT HELPER
TrustScore 4.9 · 1,170 reviews on Trustpilot.
307 reviews analysed, 2025-09-01 to 2026-09-11.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“they still charged me a cancellation fee.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | The Solutions Group | EVENT HELPER |
|---|---|---|
| Support unhelpful | 40% | 23% |
| Support unreachable | 40% | 23% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, The Solutions Group or EVENT HELPER.