Heatable vs PROGAS HEATING SERVICES LTD: most-reported complaints compared
Most-reported issues at Heatable and PROGAS HEATING SERVICES LTD, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Heatable
TrustScore 4.8 · 14,877 reviews on Trustpilot.
558 reviews analysed, 2025-12-13 to 2026-09-23.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“confirmed as being defective by both their nominated installer and Tesla”
PROGAS HEATING SERVICES LTD
TrustScore 4.9 · 1,556 reviews on Trustpilot.
237 reviews analysed, 2020-01-24 to 2026-09-10.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“boiler stopped working owing to lack of gas pressure”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Heatable | PROGAS HEATING SERVICES LTD |
|---|---|---|
| Support unhelpful | 41% | 14% |
| Faulty product | 37% | 10% |
| Missed appointments | 19% | 19% |
| Poor core service | 12% | 43% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Heatable or PROGAS HEATING SERVICES LTD.