Headout vs FlyDealFare.com: most-reported complaints compared
Most-reported issues at Headout and FlyDealFare.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Headout
TrustScore 4.4 · 63,552 reviews on Trustpilot.
1,844 reviews analysed, 2025-02-22 to 2026-09-23.
Complaint rate (recent window): 14%
100% of negative reviews get a company reply.
“However, my request was declined.”
FlyDealFare.com
TrustScore 4.9 · 11,885 reviews on Trustpilot.
376 reviews analysed, 2015-11-23 to 2026-08-26.
Complaint rate (recent window): 1%
62% of negative reviews get a company reply.
“It’s almost 5 months I am struggling to get my own money back”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Headout | FlyDealFare.com |
|---|---|---|
| Support unhelpful | 21% | 42% |
| Misleading pricing | 19% | 28% |
| Support unreachable | 8% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Headout or FlyDealFare.com.