ComplaintCensus

Happen Bank vs opensky®: most-reported complaints compared

Most-reported issues at Happen Bank and opensky®, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Happen Bank

TrustScore 4.7 · 14,802 reviews on Trustpilot.

853 reviews analysed, 2026-03-10 to 2026-09-23.

Complaint rate (recent window): 8%

61% of negative reviews get a company reply.

Support unhelpful29%
Other18%
Billing errors17%
Account/app problems14%
Misleading pricing13%
“It takes too many days. I connected with plaid and still waiting 4 days.”
1★ Trustpilot review, 2026-04-09

opensky®

TrustScore 4.6 · 14,909 reviews on Trustpilot.

587 reviews analysed, 2026-03-10 to 2026-09-23.

Complaint rate (recent window): 7%

32% of negative reviews get a company reply.

Account/app problems26%
Billing errors23%
Support unhelpful21%
Support unreachable16%
Overcharging13%
“Have my lawyer working on a case now where they opened a fraudulent account in my name.”
1★ Trustpilot review, 2026-07-09

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHappen Bankopensky®
Support unhelpful29%21%
Billing errors17%23%
Account/app problems14%26%
Overcharging11%13%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Happen Bank or opensky®.