ComplaintCensus

Halifax vs Tidyalloys: most-reported complaints compared

Most-reported issues at Halifax and Tidyalloys, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Halifax

TrustScore 1.7 · 6,382 reviews on Trustpilot.

173 reviews analysed, 2026-07-17 to 2026-09-24.

Complaint rate (recent window): 87%

0% of negative reviews get a company reply.

Support unhelpful45%
Account/app problems35%
Support unreachable34%
Other9%
Billing errors5%
“I was told "The Computer says no !" I then asked what I could do and was told I had to drive to where I was buying the car from”
1★ Trustpilot review, 2026-07-29

Tidyalloys

TrustScore 4.9 · 4,222 reviews on Trustpilot.

294 reviews analysed, 2019-10-03 to 2026-09-02.

Complaint rate (recent window): 2%

75% of negative reviews get a company reply.

Support unhelpful34%
Warranty disputes30%
Faulty product14%
Support unreachable10%
Other9%
“the company they appointed are total cowboys the front of my car is ruined 2 times”
2★ Trustpilot review, 2022-07-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHalifaxTidyalloys
Support unhelpful45%34%
Support unreachable34%10%
Other9%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Halifax or Tidyalloys.