ComplaintCensus

Green Vista Living vs US Solar Supplier: most-reported complaints compared

Most-reported issues at Green Vista Living and US Solar Supplier, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Green Vista Living

TrustScore 4.6 · 90 reviews on Trustpilot.

73 reviews analysed, 2025-01-17 to 2026-08-13.

Complaint rate (recent window): 5%

57% of negative reviews get a company reply.

Delivery failed50%
“the restocking fee communicated to us was 15%. Weeks later, only after disputes were raised, that figure was revised to 40%.”
1★ Trustpilot review, 2026-02-10

US Solar Supplier

TrustScore 3.9 · 102 reviews on Trustpilot.

99 reviews analysed, 2023-04-06 to 2026-09-17.

Complaint rate (recent window): 27%

89% of negative reviews get a company reply.

Delivery late56%
Delivery failed22%
Support unhelpful18%
Not as described11%
Support unreachable11%
“Entire order was damaged on arrival after being weeks late!”
1★ Trustpilot review, 2023-05-18

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGreen Vista LivingUS Solar Supplier
Delivery failed50%22%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Green Vista Living or US Solar Supplier.