ComplaintCensus

Green Courier vs Gregory: most-reported complaints compared

Most-reported issues at Green Courier and Gregory, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Green Courier

TrustScore 2.1 · 22 reviews on Trustpilot.

20 reviews analysed, 2020-04-26 to 2025-10-17.

Complaint rate (recent window): 60%

0% of negative reviews get a company reply.

Other67%
Not as described17%
Support unreachable17%
“He did not get out ....nor did he deliver a parcel.”
1★ Trustpilot review, 2020-04-26

Gregory

TrustScore 2 · 33 reviews on Trustpilot.

33 reviews analysed, 2021-12-08 to 2026-09-14.

Complaint rate (recent window): 33%

0% of negative reviews get a company reply.

Delivery late64%
Support unreachable36%
Delivery failed27%
Support unhelpful18%
“Blatantly dishonest staff lying about delivery times and days.”
1★ Trustpilot review, 2024-12-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGreen CourierGregory
Support unreachable17%36%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Green Courier or Gregory.