ComplaintCensus

Envato Market: GraphicRiver vs Autotrader UK: most-reported complaints compared

Most-reported issues at Envato Market: GraphicRiver and Autotrader UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Envato Market: GraphicRiver

TrustScore 1.5 · 31 reviews on Trustpilot.

26 reviews analysed, 2018-03-03 to 2025-10-04.

Complaint rate (recent window): 73%

0% of negative reviews get a company reply.

Other26%
Refund refused21%
Faulty product16%
Support unreachable10%
Overcharging10%
“Each and every time when i uploaded items on it they always reject and just give silly reason.”
1★ Trustpilot review, 2020-02-07

Autotrader UK

TrustScore 4.6 · 110,059 reviews on Trustpilot.

829 reviews analysed, 2026-07-26 to 2026-09-26.

Complaint rate (recent window): 6%

95% of negative reviews get a company reply.

Other37%
Support unhelpful18%
Account/app problems14%
Support unreachable12%
Misleading pricing10%
“As per other reviews, just a portal for scammers to get hold of you and try to defraud you.”
1★ Trustpilot review, 2026-08-31

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueEnvato Market: GraphicRiverAutotrader UK
Other26%37%
Support unreachable10%12%
Overcharging10%4%
Support unhelpful10%18%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Envato Market: GraphicRiver or Autotrader UK.