Gasdepot vs Calor: most-reported complaints compared
Most-reported issues at Gasdepot and Calor, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Gasdepot
TrustScore 4.9 · 1,250 reviews on Trustpilot.
226 reviews analysed, 2020-07-14 to 2026-08-29.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“They left the package outside my locked gates on a main Road in the rain .”
Calor
TrustScore 4.7 · 25,755 reviews on Trustpilot.
760 reviews analysed, 2026-06-08 to 2026-09-23.
Complaint rate (recent window): 7%
100% of negative reviews get a company reply.
“We also need communication in advance about a delivery so as to unlock a farmer’s gate which has not happened”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Gasdepot | Calor |
|---|---|---|
| Delivery late | 38% | 21% |
| Support unreachable | 23% | 16% |
| Delivery failed | 15% | 14% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Gasdepot or Calor.