Friendly Diamonds vs Loose Grown Diamond: most-reported complaints compared
Most-reported issues at Friendly Diamonds and Loose Grown Diamond, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Friendly Diamonds
TrustScore 4.9 · 893 reviews on Trustpilot.
170 reviews analysed, 2025-04-10 to 2026-09-14.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“the ring I received was a plain solitaire with no hidden halo”
Loose Grown Diamond
TrustScore 5 · 3,319 reviews on Trustpilot.
332 reviews analysed, 2022-06-29 to 2026-09-19.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“it was sized too small for me to wear (confirmed with a local jeweler that the size is wrong from the one I ordered), and the main stone was loose in the setting on arrival.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Friendly Diamonds | Loose Grown Diamond |
|---|---|---|
| Faulty product | 50% | 32% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Friendly Diamonds or Loose Grown Diamond.