ComplaintCensus

Focus Insolvency Group Limited vs McCambridge Duffy Insolvency Practitioners: most-reported complaints compared

Most-reported issues at Focus Insolvency Group Limited and McCambridge Duffy Insolvency Practitioners, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Focus Insolvency Group Limited

TrustScore 4.9 · 259 reviews on Trustpilot.

160 reviews analysed, 2023-08-23 to 2026-04-17.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Support unhelpful100%
“This went on our record despite me repeatedly asking for it to be removed.”
1★ Trustpilot review, 2025-02-14

McCambridge Duffy Insolvency Practitioners

TrustScore 4.9 · 1,336 reviews on Trustpilot.

213 reviews analysed, 2016-03-29 to 2026-08-25.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Support unhelpful71%
Billing errors29%
Aggressive collections29%
Support unreachable14%
“If you contact them your IVA supervisor is never there so you speak with a pen pusher who cannot help.”
1★ Trustpilot review, 2019-04-09

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFocus Insolvency Group LimitedMcCambridge Duffy Insolvency Practitioners
Support unhelpful100%71%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Focus Insolvency Group Limited or McCambridge Duffy Insolvency Practitioners.