Fleximize vs PayItMonthly: most-reported complaints compared
Most-reported issues at Fleximize and PayItMonthly, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Fleximize
TrustScore 4.9 · 1,140 reviews on Trustpilot.
226 reviews analysed, 2014-11-04 to 2026-08-28.
Complaint rate (recent window): 1%
50% of negative reviews get a company reply.
“They charged me 21% and in yet, they say maximum charge, 1.9% on their website.”
PayItMonthly
TrustScore 4.7 · 4,208 reviews on Trustpilot.
299 reviews analysed, 2024-07-11 to 2026-09-17.
Complaint rate (recent window): 7%
67% of negative reviews get a company reply.
“They refused to pause or investigate the issue, and instead just point you back to the retailer”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Fleximize | PayItMonthly |
|---|---|---|
| Overcharging | 31% | 13% |
| Aggressive collections | 23% | 11% |
| Support unhelpful | 23% | 22% |
| Other | 23% | 22% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fleximize or PayItMonthly.