Finset Ltd vs HTFX Limited: most-reported complaints compared
Most-reported issues at Finset Ltd and HTFX Limited, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Finset Ltd
TrustScore 4.9 · 1,215 reviews on Trustpilot.
245 reviews analysed, 2021-03-17 to 2026-09-02.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“Sent the lender wrong information which resulted in the contract having to be re-done,sent me the wrong contract twice,I ended up paying to much of a deposit”
HTFX Limited
TrustScore 1.7 · 42 reviews on Trustpilot.
39 reviews analysed, 2023-09-08 to 2026-09-17.
Complaint rate (recent window): 54%
0% of negative reviews get a company reply.
“tried to withdraw unlike”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Finset Ltd | HTFX Limited |
|---|---|---|
| Support unhelpful | 58% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Finset Ltd or HTFX Limited.