Exodus Adventure Travels vs Yellow Zebra Safaris: most-reported complaints compared
Most-reported issues at Exodus Adventure Travels and Yellow Zebra Safaris, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Exodus Adventure Travels
TrustScore 4.9 · 5,675 reviews on Trustpilot.
305 reviews analysed, 2024-07-09 to 2026-09-01.
Complaint rate (recent window): 2%
88% of negative reviews get a company reply.
“I then asked for a call back which im still waiting for but now its taken so long i have missed out on the offer”
Yellow Zebra Safaris
TrustScore 4.9 · 1,752 reviews on Trustpilot.
241 reviews analysed, 2015-08-20 to 2026-09-02.
Complaint rate (recent window): 2%
50% of negative reviews get a company reply.
“poor attitude of one of Yellow Zebras Directors, had to personally contact the lodge and take control of the booking.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Exodus Adventure Travels | Yellow Zebra Safaris |
|---|---|---|
| Support unhelpful | 30% | 38% |
| Other | 16% | 31% |
| Support unreachable | 14% | 15% |
| Not as described | 12% | 15% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Exodus Adventure Travels or Yellow Zebra Safaris.