Ethos vs InsuranceHub Leavitt Agency: most-reported complaints compared
Most-reported issues at Ethos and InsuranceHub Leavitt Agency, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Ethos
TrustScore 4.9 · 7,599 reviews on Trustpilot.
929 reviews analysed, 2026-01-28 to 2026-09-23.
Complaint rate (recent window): 2%
98% of negative reviews get a company reply.
“Phone calls go on hold for indefinite times, and even when I provided call back number I was never contacted.”
InsuranceHub Leavitt Agency
TrustScore 4.9 · 4,030 reviews on Trustpilot.
263 reviews analysed, 2017-04-29 to 2026-09-01.
Complaint rate (recent window): 1%
50% of negative reviews get a company reply.
“he is yet to return my calls”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Ethos | InsuranceHub Leavitt Agency |
|---|---|---|
| Support unreachable | 30% | 47% |
| Support unhelpful | 26% | 35% |
| Other | 12% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Ethos or InsuranceHub Leavitt Agency.