electricityrates.com vs voltaico.com: most-reported complaints compared
Most-reported issues at electricityrates.com and voltaico.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
electricityrates.com
TrustScore 4.7 · 7,628 reviews on Trustpilot.
323 reviews analysed, 2025-05-22 to 2026-09-11.
Complaint rate (recent window): 4%
4% of negative reviews get a company reply.
“When I called they told me I wasn't eligible for the .1199 rate. That was for new customers.”
voltaico.com
TrustScore 4.9 · 78 reviews on Trustpilot.
75 reviews analysed, 2016-11-08 to 2024-07-12.
Complaint rate (recent window): 3%
0% of negative reviews get a company reply.
“Box 2 was never received”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | electricityrates.com | voltaico.com |
|---|---|---|
| Support unhelpful | 16% | 100% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, electricityrates.com or voltaico.com.