Dun & Bradstreet vs OCS: most-reported complaints compared
Most-reported issues at Dun & Bradstreet and OCS, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Dun & Bradstreet
TrustScore 1.1 · 431 reviews on Trustpilot.
105 reviews analysed, 2024-10-24 to 2026-09-04.
Complaint rate (recent window): 97%
69% of negative reviews get a company reply.
“I pay them $150/month for them to never accept any of my evidence showing proof of on-time payments”
OCS
TrustScore 1.8 · 74 reviews on Trustpilot.
68 reviews analysed, 2023-11-13 to 2026-09-26.
Complaint rate (recent window): 57%
0% of negative reviews get a company reply.
“Not once have I received as much as a sniff of employment.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Dun & Bradstreet | OCS |
|---|---|---|
| Other | 38% | 87% |
| Support unreachable | 18% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Dun & Bradstreet or OCS.