ComplaintCensus

Dun & Bradstreet vs Ltddir: most-reported complaints compared

Most-reported issues at Dun & Bradstreet and Ltddir, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Dun & Bradstreet

TrustScore 1.1 · 431 reviews on Trustpilot.

105 reviews analysed, 2024-10-24 to 2026-09-04.

Complaint rate (recent window): 97%

69% of negative reviews get a company reply.

Other38%
Support unhelpful28%
Account/app problems19%
Support unreachable18%
Overcharging7%
“I pay them $150/month for them to never accept any of my evidence showing proof of on-time payments”
1★ Trustpilot review, 2025-03-11

Ltddir

TrustScore 2.5 · 5 reviews on Trustpilot.

8 reviews analysed, 2022-11-06 to 2026-08-16.

Complaint rate (recent window): 88%

0% of negative reviews get a company reply.

Faulty product43%
Refund refused43%
“The Products Are Nonfunctional and Misrepresented”
1★ Trustpilot review, 2026-03-07

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Dun & Bradstreet or Ltddir.