ComplaintCensus

Divi Life vs Use AI: most-reported complaints compared

Most-reported issues at Divi Life and Use AI, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Divi Life

TrustScore 4.9 · 364 reviews on Trustpilot.

163 reviews analysed, 2025-06-25 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“The plugin made our entire website crash”
1★ Trustpilot review, 2026-05-04

Use AI

TrustScore 4 · 50,146 reviews on Trustpilot.

2,337 reviews analysed, 2026-07-14 to 2026-09-23.

Complaint rate (recent window): 21%

100% of negative reviews get a company reply.

Subscription trap22%
Billing errors14%
Other13%
Account/app problems12%
Misleading pricing12%
“Unexpected recurring charge and refund refused I am extremely disappointed with my experience with Use.AI.”
1★ Trustpilot review, 2026-09-12

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Divi Life or Use AI.