ComplaintCensus

Divi Life vs My Choice Software: most-reported complaints compared

Most-reported issues at Divi Life and My Choice Software, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Divi Life

TrustScore 4.9 · 364 reviews on Trustpilot.

163 reviews analysed, 2025-06-25 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“The plugin made our entire website crash”
1★ Trustpilot review, 2026-05-04

My Choice Software

TrustScore 4.8 · 5,610 reviews on Trustpilot.

260 reviews analysed, 2023-08-19 to 2026-09-04.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful45%
Faulty product25%
Refund refused22%
Delivery failed12%
Support unreachable12%
“advised by a very adversarial representative that they would not give me a refund”
1★ Trustpilot review, 2026-02-26

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueDivi LifeMy Choice Software
Faulty product67%25%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Divi Life or My Choice Software.