ComplaintCensus

Diamond Green Energy Ltd vs M&R Plumbing & Heating Ltd: most-reported complaints compared

Most-reported issues at Diamond Green Energy Ltd and M&R Plumbing & Heating Ltd, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Diamond Green Energy Ltd

TrustScore 4.9 · 2,712 reviews on Trustpilot.

242 reviews analysed, 2017-07-29 to 2026-09-01.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Support unhelpful30%
Missed appointments22%
Poor core service22%
Delivery late13%
Other9%
“His manner was gruff at best and I was not happy to have him in my home”
2★ Trustpilot review, 2022-01-20

M&R Plumbing & Heating Ltd

TrustScore 4.9 · 793 reviews on Trustpilot.

217 reviews analysed, 2023-12-04 to 2026-09-18.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Billing errors50%
Missed appointments38%
Support unreachable25%
“Paid off my bill but was still hassled about the original call out”
1★ Trustpilot review, 2026-02-23

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueDiamond Green Energy LtdM&R Plumbing & Heating Ltd
Missed appointments22%38%
Support unreachable9%25%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Diamond Green Energy Ltd or M&R Plumbing & Heating Ltd.