Debt Advisory Services vs Trust Deed Scotland: most-reported complaints compared
Most-reported issues at Debt Advisory Services and Trust Deed Scotland, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Debt Advisory Services
TrustScore 4.9 · 2,792 reviews on Trustpilot.
319 reviews analysed, 2024-09-05 to 2026-09-23.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“Losing their patience with you when you’re confused”
Trust Deed Scotland
TrustScore 5 · 13,891 reviews on Trustpilot.
415 reviews analysed, 2012-11-27 to 2026-09-19.
Complaint rate (recent window): 1%
60% of negative reviews get a company reply.
“very misleading”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Debt Advisory Services | Trust Deed Scotland |
|---|---|---|
| Support unhelpful | 50% | 29% |
| Support unreachable | 21% | 29% |
| Aggressive collections | 8% | 20% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Debt Advisory Services or Trust Deed Scotland.