ComplaintCensus

DavidSW vs Shopping In Japan NET: most-reported complaints compared

Most-reported issues at DavidSW and Shopping In Japan NET, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

DavidSW

TrustScore 4.9 · 3,671 reviews on Trustpilot.

244 reviews analysed, 2018-08-20 to 2026-09-21.

Complaint rate (recent window): 3%

0% of negative reviews get a company reply.

Not as described22%
Faulty product22%
Delivery failed22%
Overcharging9%
Delivery late9%
“Watch had some scratches and marks where the description said was in perfect condition.”
2★ Trustpilot review, 2021-12-07

Shopping In Japan NET

TrustScore 4.9 · 2,832 reviews on Trustpilot.

269 reviews analysed, 2018-12-10 to 2026-09-15.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Faulty product20%
Overcharging20%
Delivery failed17%
Delivery late17%
Support unreachable13%
“They sold me a SEIKO watch that stopped working 5 months after I bought it.”
1★ Trustpilot review, 2022-12-26

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueDavidSWShopping In Japan NET
Faulty product22%20%
Delivery failed22%17%
Overcharging9%20%
Delivery late9%17%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, DavidSW or Shopping In Japan NET.