DavidSW vs Luxury Of Watches: most-reported complaints compared
Most-reported issues at DavidSW and Luxury Of Watches, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
DavidSW
TrustScore 4.9 · 3,671 reviews on Trustpilot.
244 reviews analysed, 2018-08-20 to 2026-09-21.
Complaint rate (recent window): 3%
0% of negative reviews get a company reply.
“Watch had some scratches and marks where the description said was in perfect condition.”
Luxury Of Watches
TrustScore 4.8 · 1,940 reviews on Trustpilot.
455 reviews analysed, 2012-04-11 to 2026-09-11.
Complaint rate (recent window): 6%
67% of negative reviews get a company reply.
“Still waiting for watch.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | DavidSW | Luxury Of Watches |
|---|---|---|
| Not as described | 22% | 10% |
| Faulty product | 22% | 11% |
| Delivery failed | 22% | 21% |
| Delivery late | 9% | 35% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, DavidSW or Luxury Of Watches.