Cubus Official vs Kite Clothing: most-reported complaints compared
Most-reported issues at Cubus Official and Kite Clothing, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Cubus Official
TrustScore 1.9 · 140 reviews on Trustpilot.
4 reviews analysed, 2019-10-26 to 2026-07-02.
Complaint rate (recent window): 100%
0% of negative reviews get a company reply.
“follows this up with radio silence, and no order sent”
Kite Clothing
TrustScore 4.9 · 11,357 reviews on Trustpilot.
444 reviews analysed, 2022-09-05 to 2026-09-19.
Complaint rate (recent window): 2%
86% of negative reviews get a company reply.
“One of the tops tore before I even had the chance to wear it once.”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Cubus Official or Kite Clothing.