Cubus Official: most-reported complaints
Automated analysis of 4 public Trustpilot reviews published 2019-10-26 to 2026-07-02. TrustScore 1.9 from 140 total reviews — see the Trustpilot page. Quick answer: is Cubus Official legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that customer support is unhelpful, with this issue accounting for 50% of the identified complaints. In specific instances, customers have described experiencing radio silence from the company without receiving their orders. No trend can be established yet due to the limited number of reviews analyzed.
How to reach Cubus Official
These are the contact details Cubus Official publishes on its Trustpilot profile, as of our last check on 2026-09-26 — it publishes no phone number there, address Bergerveien 5, Billingstad, 1396, NO.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
TrustScore over time
1.8 → 1.9 across 4 census measurements since 2026-08-23. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-23 (0%, 0.0d) · 2026-09-11 (0%, 0.0d) · 2026-09-14 (0%, 0.0d) · 2026-09-20 (0%, 0.0d).
Sector benchmark: support unhelpful makes up 50% of this company’s complaints vs a 18% median across 164 ranked companies in its sector.
Review velocity: 26 of this company’s 140 Trustpilot reviews (19%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Cubus Official?
Support unhelpful
2 reports · 50% of complaints“follows this up with radio silence, and no order sent”
“management has completely failed to address this issue or even follow up as promised”
Compare Cubus Official with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-24.