Croner vs Peninsula UK: most-reported complaints compared
Most-reported issues at Croner and Peninsula UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Croner
TrustScore 4.9 · 7,080 reviews on Trustpilot.
348 reviews analysed, 2023-01-16 to 2026-09-23.
Complaint rate (recent window): 2%
96% of negative reviews get a company reply.
“we were misled into signing a five-year contract, despite being told by the sales rep that we could give six weeks’ notice at any time”
Peninsula UK
TrustScore 4.9 · 23,663 reviews on Trustpilot.
587 reviews analysed, 2025-07-17 to 2026-09-23.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“Peninsula showed no accountability, no duty of care”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Croner | Peninsula UK |
|---|---|---|
| Support unhelpful | 36% | 39% |
| Other | 25% | 17% |
| Support unreachable | 18% | 17% |
| Contract term changes | 17% | 26% |
| Subscription trap | 14% | 9% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Croner or Peninsula UK.