ComplaintCensus

The Company Wizard vs STL: most-reported complaints compared

Most-reported issues at The Company Wizard and STL, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

The Company Wizard

TrustScore 4.9 · 2,204 reviews on Trustpilot.

218 reviews analysed, 2019-04-04 to 2026-08-17.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Support unreachable35%
Other24%
Support unhelpful18%
Delivery late12%
“no one is replying for over a week”
1★ Trustpilot review, 2024-12-31

STL

TrustScore 4.9 · 2,517 reviews on Trustpilot.

247 reviews analysed, 2014-02-20 to 2026-09-01.

Complaint rate (recent window): 0%

100% of negative reviews get a company reply.

Other60%
Not as described25%
Poor core service15%
“Lack of flexibility, Misinformation, Disappointing service”
1★ Trustpilot review, 2022-03-29

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueThe Company WizardSTL
Other24%60%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, The Company Wizard or STL.