ClearMatch vs Your Way Insurance: most-reported complaints compared
Most-reported issues at ClearMatch and Your Way Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
ClearMatch
TrustScore 4.8 · 24,246 reviews on Trustpilot.
488 reviews analysed, 2026-01-14 to 2026-09-20.
Complaint rate (recent window): 2%
15% of negative reviews get a company reply.
“NOONE ever called back. This happened 2ce.”
Your Way Insurance
TrustScore 4.8 · 3,226 reviews on Trustpilot.
505 reviews analysed, 2024-05-15 to 2026-09-20.
Complaint rate (recent window): 3%
76% of negative reviews get a company reply.
“Found out they are not Healthcare insurance, but is a broker..Taking advantage of my disability”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | ClearMatch | Your Way Insurance |
|---|---|---|
| Support unreachable | 32% | 14% |
| Support unhelpful | 30% | 22% |
| Misleading pricing | 17% | 19% |
| Other | 11% | 16% |
| Billing errors | 6% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, ClearMatch or Your Way Insurance.