ComplaintCensus

Clear Energy Partners vs US Solar Supplier: most-reported complaints compared

Most-reported issues at Clear Energy Partners and US Solar Supplier, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Clear Energy Partners

TrustScore 4.2 · 45 reviews on Trustpilot.

42 reviews analysed, 2025-02-20 to 2026-09-12.

Complaint rate (recent window): 12%

0% of negative reviews get a company reply.

Delivery failed60%
Support unreachable40%
Delivery late40%
“I have not received them or had any communication on the solar panels.”
1★ Trustpilot review, 2026-08-08

US Solar Supplier

TrustScore 3.9 · 102 reviews on Trustpilot.

99 reviews analysed, 2023-04-06 to 2026-09-17.

Complaint rate (recent window): 27%

89% of negative reviews get a company reply.

Delivery late56%
Delivery failed22%
Support unhelpful18%
Not as described11%
Support unreachable11%
“Entire order was damaged on arrival after being weeks late!”
1★ Trustpilot review, 2023-05-18

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueClear Energy PartnersUS Solar Supplier
Delivery failed60%22%
Support unreachable40%11%
Delivery late40%56%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Clear Energy Partners or US Solar Supplier.