CleanChoice Energy vs Rhythm Energy: most-reported complaints compared
Most-reported issues at CleanChoice Energy and Rhythm Energy, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
CleanChoice Energy
TrustScore 4.1 · 390 reviews on Trustpilot.
163 reviews analysed, 2025-08-11 to 2026-09-04.
Complaint rate (recent window): 23%
78% of negative reviews get a company reply.
“charged by clearchoice over 300 on my bill which my bill in total was 589”
Rhythm Energy
TrustScore 4.1 · 320 reviews on Trustpilot.
170 reviews analysed, 2023-06-29 to 2026-09-16.
Complaint rate (recent window): 26%
43% of negative reviews get a company reply.
“my first two bills were higher than any bill i ever had with any other provider”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | CleanChoice Energy | Rhythm Energy |
|---|---|---|
| Overcharging | 34% | 32% |
| Misleading pricing | 32% | 11% |
| Billing errors | 21% | 46% |
| Hard to cancel | 8% | 9% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, CleanChoice Energy or Rhythm Energy.